Shipping policy
Thank you for shopping with The Chia Box.
Processing Time
Orders are processed within 1–3 business days after payment is received.
Orders are not processed or shipped on weekends or U.S. federal holidays.
Shipping
Orders are shipped from New Jersey, USA.
Delivery times vary depending on the shipping method selected at checkout and the destination.
Estimated delivery times are provided by the shipping carrier and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order.
The Chia Box is not responsible for packages shipped to an incorrect address provided by the customer.
Shipping Delays
We are not responsible for shipping delays caused by carriers, weather, holidays, or other circumstances beyond our control.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at thechiabox@gmail.com.
Please include your order number and clear photos of the package and product so we can review your request and provide an appropriate solution.
Contact
If you have any questions about shipping, please contact us at: